Covid-19 Policy

The Covid-19 pandemic has had a massive effect on everyones lives, entertainment and the arts have particularly struggled.
We want you to book with confidence and not to worry if your event will be cancelled due to Covid restrictions. Therefore we have decided on the following provisions:

  • If your booking needs to cancel or reschedule due to covid-19 we are happy to reschedule the bookings on the same terms for no extra fee. *There may be a small fee of around £50 to move from a weekday event to a Saturday.
  • If both parties (the band and the client) cannot find a mutually agreeable date the booking can be cancelled and 50% of the deposit will be returned, the remainder will be retained as a booking fee. No further payments will need to be made.
  • If a local or nationwide lockdown affects the booking, then the you have the choice to reschedule as above or cancel altogether and all fees paid will be returned.
  • Where any band member is affected by Covid-19 isolation, we will endeavour to provide a fully rehearsed deputy musician of a similar ability. Over our twelve years of business we have built up a large collection of fantastic musicians from all round the country who can step in at short notice and cover without anyone noticing. If we have no musicians available to cover we will let you know as soon as possible and either offer to perform for a lower fee with a smaller line up, offer our DJ services or to cancel the event altogether with all fees paid being returned. Fortunately, we've never needed to do this.

We've tried to make our policy as far and transparent as possible. Please email us if you have any queries at all. smootheriminals@live.co.uk